Returns and Refunds

Buy with complete peace of mind, don't be afraid of making a mistake: with Forfen you have 30 days available to return your purchases .

For Forfen your satisfaction is important. For this reason it allows you to return the goods ordered up to 30 days from the delivery date, as long as your products comply with the conditions of the right of withdrawal .

We can only accept the return if:

- The item is new and has never been used

- The item is in the original box and has not been damaged

- The warranty card has not been removed.

Thanks to our easy online returns process , returning your order will be very simple.
By accessing your Personal Area you can open your return procedure: our Customer Service will handle your request as quickly as possible and provide you with the necessary instructions. Return costs are the responsibility of the customer.

The refund will be made no later than 5 days from receipt of the returned goods.